Privacy policy
Last updated: May 27, 2026
Caldrise operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Caldrise is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
Depending on how you interact with the Services, we may collect the following categories of personal information:
- Contact details including your name, billing address, shipping address, phone number, and email address.
- Financial information including payment method details, transaction confirmations, and billing information.
- Account information including username, password, preferences, and settings.
- Transaction information including products viewed, added to cart, purchased, exchanged, or returned.
- Communications with us including customer support inquiries and correspondence.
- Device information including browser type, IP address, network connection, and device identifiers.
- Usage information regarding how you interact with and navigate our Services.
Personal Information Sources
We may collect personal information from:
- Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services.
- Automatically through cookies, tracking technologies, and your device when using our Services.
- Service providers who process information on our behalf.
- Business partners and third parties.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Services
We use your information to:
- Process orders and payments
- Arrange shipping and delivery
- Manage returns and exchanges
- Maintain customer accounts
- Improve customer experience and website functionality
- Recommend products and personalize shopping experiences
Marketing and Advertising
We may use your information to send promotional emails, marketing communications, and advertisements related to our products or services.
You may unsubscribe from marketing communications at any time.
Security and Fraud Prevention
We use personal information to:
- Protect customer accounts
- Detect fraudulent or malicious activity
- Maintain platform and payment security
- Prevent unauthorized transactions
Customer Communication
We use your information to respond to inquiries, provide support, and maintain communication regarding your orders or account.
Legal Compliance
We may use or disclose information to comply with applicable laws, regulations, legal requests, or enforcement actions.
How We Disclose Personal Information
We may disclose your information in certain circumstances, including:
- With Shopify and service providers assisting with payment processing, shipping, analytics, cloud storage, and customer support.
- With marketing and advertising partners where permitted by law.
- When required for legal compliance or protection of our rights.
- During business transactions such as mergers or transfers.
Relationship with Shopify
Our store is hosted by Shopify, which processes personal information to provide and improve the Services.
To learn more about how Shopify processes personal information, please visit:
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of external websites.
Please review third-party privacy policies before providing personal information to those services.
Children’s Data
Our Services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children.
Security and Retention of Information
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access personal information
- Right to correct inaccurate information
- Right to request deletion of information
- Right to data portability
- Right to opt out of targeted advertising or certain data sharing activities
You may exercise these rights by contacting us using the information below.
You can also learn more about your Shopify privacy rights here:
International Transfers
Your personal information may be transferred, stored, or processed outside your country of residence.
Where required by law, we rely on recognized legal mechanisms for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with the revised “Last updated” date.
Contact Information
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Legal Representative: Darious Solomon
Email: admin@caldrise.shop
Phone: +1 470-587-3396
Business Address: 947 Willow Wind Circle, Barnesville Georgia 30204, United States