Shipping policy
Last updated: May 27, 2026
Thank you for shopping with Caldrise. We are committed to providing a reliable and transparent shipping experience for all customers. Please review the following shipping policy before placing your order.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- Orders placed during weekends or holidays will be processed on the next business day.
- In cases of severe weather, transportation disruptions, or other unforeseen circumstances, shipping may be delayed until conditions return to normal.
Shipping Time
Estimated delivery time is approximately 30–45 business days depending on your location and logistics conditions.
Please note that delivery times are estimates only and may vary due to factors beyond our control, including carrier delays, customs inspections, weather conditions, or peak shipping periods.
Shipping Fees
- Orders over $40 USD qualify for free standard shipping on eligible items.
- Oversized or heavy products may require additional shipping charges based on weight and handling requirements. These items are not eligible for the free shipping offer.
- Any applicable shipping fees will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email.
You can track your shipment using the following platform:
Please allow several business days for tracking information to become active after shipment.
Lost or Delayed Packages
If your package appears lost, delayed, or tracking information has stopped updating for an extended period, please contact our support team at admin@caldrise.shop.
We will work with the shipping carrier to investigate the issue and assist in resolving the matter as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping addresses provided by the customer.
Contact Information
For any shipping-related questions or concerns, please contact us:
Legal Representative: Darious Solomon
Email: admin@caldrise.shop
Phone: +1 470-587-3396
Business Address: 947 Willow Wind Circle, Barnesville Georgia 30204, United States